How information may be processed when you use VoyPlan and the choices available to you.
Information we collect
Depending on how you use VoyPlan, the service may process account details, trip inputs, saved places, vehicle preferences, location information you choose to provide, and technical information needed to run the app.
Account information
When you create an account, authentication and profile information such as an email address, display name or other details you provide may be processed to sign you in and personalise your experience.
Trip & planning data
Origins, destinations, dates, routes, stops, trip preferences and itinerary choices may be processed to create and display the planning features you request.
Saved places
Places, trips and preferences you choose to save may be stored so they remain available in your account or on your device, depending on the feature.
Vehicle information
Vehicle type, fuel and related preferences you enter may be used for trip planning and cost-related estimates.
Location data
Location is used only when you provide it or grant the relevant device permission. You can manage location permissions through your device or browser settings.
Device & technical information
Browser storage and technical data may be used to maintain sessions, remember settings and support the operation of the service.
How we use information
Information may be used to provide planning and navigation features, save your preferences, support your account, protect the service and respond to requests you send us.
Third-party services
VoyPlan integrates third-party services for functions including authentication, maps, geocoding, routing and AI-assisted planning. Those providers process information according to their own terms and privacy practices when their services are used.
Data security
We use appropriate safeguards for the service, but no internet-based system can be guaranteed completely secure. Please protect your account credentials and contact us if you believe your account has been accessed without permission.
Data retention
Information may be retained for as long as needed to provide the service, meet legal obligations, resolve disputes or enforce agreements. Retention can vary by data type and feature.
User rights
You can contact us to ask about access to, correction of or deletion of personal information, subject to applicable requirements.
Account & data deletion
For account or data-deletion requests, email [email protected] from the email associated with your account. We will review requests in accordance with applicable requirements.
Cookies & similar technologies
VoyPlan may use cookies, browser storage or similar technologies to maintain sessions, remember preferences and help the service function. Your browser controls may allow you to manage them.
Policy changes
This page may be updated as the product changes. The current version will remain available at this address.